We Love Your Questions!

If you have a question that you don’t see here, be sure to use our chat at the bottom, right side of this page or send us an email through our contact form.

What is a process when the website is built ?

There is a lot involved in building a website, but here is a high-level overview of the process.

Once you order and pay for your brand new website, we send you an email which gives you links to get your domain name, website hosting.

After that, we schedule a Content Development Interview so we can get a huge amount of background and information about your company, history, and vision. We have this interview transcribed so we can revisit it at the end of the process to make sure all of the important points are represented in the new website.

From there, we build the backend of the site, connect the domain to the hosting, set up emails, then go on to install and set up WordPress, the plugins, and build the theme.

We then collect text and images from you and start constructing the home page (which takes about 75% of the time the rest of the website will require).

Then we build the remaining pages, integrate the social media profiles and email capture, review them with you, make any final changes, and LAUNCH!

Do you host the website ?

Yes I do and it is or free. I will also give you a copy of your website and the databse. Nevertheless, if you want, I can install your website on your server.

Would you build a website for a 1-time event ?

Yes! Do you have a wedding, party, or other event? We can build a website for you!

Once you create a website, do you manage it ?

Yes! We keep your plugins and themes up to date, back up your site via FTP each month, and will make small, incidental changes.

Where do you work ?

Strasdesign is based in Strasbourg, France, but we are thrilled to have customers in other countries as well. It is our dream to build a network of small business owners, real estate agents, and entrepreneurs to help support each other, and constantly increase the services we add to those we have already!

After the initial launch of the website, doest it cost to make changes ?

This really depends. You get free and unlimited revisions for 15 days after the launch ($30 per changes after this period). If you need some extra and heavy development it will be determined and bid, if necessary, on a case-by-case basis.

What is the difference between domain name and website hosting ?

Your domain name is your website address (for example, onlinemarketinghelp.net is our domain name). 

Your website information – the pages, images, templates, plugins, and things like that, have to be stored on a server that is up and running so that, when someone goes to your website, all of that information is readily available. That server is HOSTED by your website host. We recommend Siteground because we have used them successfully for years, have shown a consistent level of reliability, and they are affordable.

Do you make e-commerce website ?

Yes! We can create a WordPress e-commerce website for you with 30 product sheets for $1499. We will also explain you how to create new product sheet.
We can also do the work for you but each additional product sheet cost $25.

Can you get me to the top of my local search in my industry ?

First, beware of any SEO professional that promises that he/she will get you to the top of the SERP (Search Engine Results Page) in any category and/or location.

Here at Strasdesign, we are specialized in logo, branding and web design. Design plays a huge role in how successful a business is online. The whole point of broadcasting your brand on the web is to get your audience to take certain actions, whether that be buying a product, subscribing to a service, or simply reading an article.

Having said that, we have a partnership with an agency specialized in SEO to do the on-page and 10-point off-page SEO steps to push you to the top.

What is your refund policy?

REFUND & CANCELLATION POLICY
Web Design
Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment or deposit is made, you have a 15 days money back guarantee. If a project is cancelled or postponed, all monies paid are retained by Strasdesign and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Can you rework my current site?

We can edit websites on almost any platform, so the short answer is YES. However, if we review your current website and it does not fit your goals, we may need to discuss the development of a brand new website.

We hate it when business owners waste money, so if fixing your current website makes financial sense, then we are all in.

HAVE A QUESTION ? ASK ME.

COMPANY

40, rue de l'Université
67000 Strasbourg, France
contact@strasdesign.eu
Skype: frederic.cottart

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